Your health information is safe!
Health Information Privacy
Effective Date: September 1st, 2023
Last Updated: February 5th, 2025
THIS NOTICE OF PRIVACY PRACTICES (“NOTICE”) DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED BY WELCH & LEE, LLC d/b/a RESET HEALTH (“RESET HEALTH,” “WE,” “US,”) AND YOUR RIGHTS AROUND THIS INFORMATION.
In providing our services, we will create records about our patients’ healthcare. This information is collectively referred to as protected health information (“PHI”). We are committed to maintaining the privacy of our patients’ PHI and are required to do so by law.
WE MAY USE AND DISCLOSE YOUR PHI WITHOUT YOUR APPROVAL FOR
Treatment. We may use and disclose your PHI to treat you. For example, we may use your PHI to request imaging, write and order prescriptions, and inform you of treatment options. We may also disclose your PHI to healthcare providers or others involved in your healthcare.
Payment. We may use and disclose your PHI in order to get paid for the services we provide to you. For example, we may contact your health insurer to certify that you are eligible for benefits and provide your insurer with details regarding your treatment.
Health Care Operations. We may use and disclose your PHI for our healthcare operations. For example, we may use your PHI to evaluate the quality of care you received from us, to conduct cost-management and business planning activities, and to train new healthcare workers.
Public Health Risks. We may disclose your PHI to public health authorities as authorized by law including to prevent the spread of disease and ensure the safety of medical devices.
Compliance with the Law. We will share your PHI as required by state, local or federal law. For example, we may disclose your PHI to a health oversight agency for investigations, inspections, audits, and surveys. We may also disclose your PHI if asked to do so by a law enforcement official or in response to a court order, discovery request, or subpoena.
Serious Threats to Health or Safety. We may use and disclose your PHI when necessary to reduce or prevent a serious threat to the health and safety of you or anyone else.
Business Associates: We may disclose your PHI to our third-party business associates that perform activities or services on our behalf (e.g., an accounting or billing company). Each business associate must agree in writing to protect the confidentiality of your PHI.
YOUR RIGHTS REGARDING YOUR PHI
Request Access. You have the right to inspect and obtain a copy of PHI that may be used to make decisions about you, including your medical records and billing records. You must submit your request to the us in writing in order to inspect and/or obtain a copy of the PHI we use and disclose about you.
Request Amendment. You may ask us to amend your health record. To ask us to amend your health record please send a written request to our offices. We may deny your request to amend information if the information was not created by us, maintained by us, or if we determine the information is accurate. You may appeal in writing a decision by us not to amend your information.
Request an Accounting of Disclosures. You have the right to request a list of many of the disclosures we make of your PHI. To ask us for an accounting of our disclosures of your PHI, please send a written request to our offices.
Request Restrictions. You have the right to ask us not to make uses or disclosures of your PHI to treat you, to seek payment for care, or to operate Reset Health. Although we may consider your request, we are not legally required to agree to your request, except as noted below. If you make a request for a restriction on the disclosure of your medical information to a health plan where the medical information relates solely to an item or service for which you paid for out of pocket in full, we are required to abide by your request, unless we are required by law to make the disclosure. It is your responsibility to notify any other providers about any such restrictions.
Request Confidential Communications. You have the right to request that we communicate with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home, rather than work, or to send communications in a sealed envelope instead of a postcard. You may be asked to pay for additional costs incurred to comply with your request. All requests must be in writing. We will accommodate reasonable requests.
Paper Copy of This Notice. You are entitled to receive a paper copy of this Notice. You will be offered a copy on your first visit to the practice. You may ask us to give you a copy of this notice at any time.
Right to File a Complaint. Please tell us about any problems or concerns you have with your privacy rights or how we use or disclose your PHI. If for some reason we cannot resolve your concern, you may also file a complaint with the federal government. We will not penalize you or retaliate against you in any way for filing a complaint with us or the federal government.
Authorization for Other Uses and Disclosures. We will obtain your written authorization for uses and disclosures that are not covered by this notice or permitted by applicable law, such as for research or marketing. Any authorization you provide to us regarding the use and disclosure of your PHI may be revoked at any time in writing. After you revoke your authorization, we will no longer use or disclose your PHI for the reasons described in the authorization.
Receive Notice of a Breach: You have the right to be notified in writing following a breach of your PHI that is not secured in accordance with certain security standards.
CHANGES TO THIS NOTICE
From time to time, we may change our practices concerning how we use or disclose PHI, or how we will implement patient rights concerning their information. We reserve the right to change this Notice and to make the provisions in our new Notice effective for all PHI we maintain. A revised Notice will be published for any future changes to these practices. Copies of the current Notice may be obtained by contacting us at info@resethealth.com or by visiting our website: http://www.resethealthutah.com.
QUESTIONS
We are required by law to give you this Notice and to follow the terms of this Notice. If you have any questions about this Notice or have further questions about how we may use and disclose your medical information, please contact us at 385-390-3320.
Your personal information is safe!
Personal Data Privacy
Effective Date: September 1st, 2023
Last Updated: February 6th, 2025
Thank you for choosing Reset Health. At Reset Health, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services. The types of information we may collect include, but are not limited to:
a. Personal Information: This may include your name, contact information (e.g., email address, phone number), date of birth, and other information necessary for the provision of our services.
b. Health Information: As a healthcare-related service, we may collect health information, including medical history, treatment records, and other health-related data.
c. Usage Information: We collect information about your use of our services, such as your interactions with our website, mobile applications, and customer support.
d. Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your browsing and usage patterns on our website.
e. SMS/Mobile Communications: Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
f. Phone Number Privacy:
– We respect your privacy and are committed to protecting your personal information.
Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics
– Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
– Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance.
– Message Disclosures: Message frequency varies. Message and data rates may apply.
– Data Security: Your data is protected and retained only as needed.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
a. Providing Services: We use your information to deliver healthcare services and support your medical needs.
b. Communication: We may use your contact information to send you important updates, newsletters, and other communications related to our services.
c. Improving Services: We analyze your information to enhance our services, troubleshoot issues, and develop new features.
d. Legal and Compliance: We may use your information to comply with legal obligations, including but not limited to the Health Insurance Portability and Accountability Act (HIPAA) and other relevant laws and regulations.
3. Sharing Your Information
We strictly comply with all HIPAA laws and regulations and will never share your medical information in a way that violates HIPAA compliance. We may share your personal information with third parties for the following purposes:
a. Healthcare Providers: We may share your health information with healthcare providers involved in your treatment, as required by law or your consent.
b. Business Partners: We may share information with trusted business partners who assist us in providing services, such as payment processing and technology support.
c. Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to court orders or government requests.
4. Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no online or electronic system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
5. HIPAA Compliance
Reset Health complies with the Health Insurance Portability and Accountability Act (HIPAA) and its related regulations. Your health information will be handled in accordance with HIPAA requirements, including strict confidentiality standards, access controls, and data protection measures.
6. Your Choices
You have certain rights regarding your information, including the right to access, correct, or delete your personal information. To exercise these rights or for any privacy-related concerns, please contact us at [Insert Contact Information].
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated policy on our website, and the revised policy will be effective immediately upon posting. Please review this Privacy Policy regularly.
8. Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us.
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.